• add_circle_outlineIs travel assistance an essential expense?

    Another expense, right? Wrong. A travel assistance plan can cover you for unexpected costs incurred before or during your trip so that expenses don't come out of your own pocket. An Asteroid travel insurance plan helps protect your trip investment with coverages like trip cancellation and interruption, medical expenses and evacuation, lost or delayed baggage, and more. As an added benefit, most travel assistance plans also include 24/7 assistance services to rebook flights and hotels on your behalf and act as a personal travel assistant while you're away from home.

  • add_circle_outlineIs getting sick or injured abroad costly?

    Being a tourist is expensive, and healthcare is no exception. In the United States, Europe, and Asia, medical fees are very expensive to bear if you don’t have health insurance. It will always be better to have travel assistance and ensure that is your maximum cost.

  • add_circle_outlineCan I get a travel assistance plan if I’m not on a cruise, tour, or flying?

    Absolutely! We offer a variety of travel assistance plans. No matter the destination, we’ve got you covered.

  • add_circle_outlineIf I use frequent flyer miles to purchase a ticket, do I include the regular ticket cost as part of my trip cost?

    Be cautious when using frequent flyer miles to calculate your trip cost. Travel insurance typically covers the cash value of non-refundable travel expenses. In other words, money you can’t recover from your airline or other travel provider. Frequent flyer miles are not covered as they're difficult to assign a cash value to.

  • add_circle_outlineCan I include non-family members on my plan?

    Travelers on a single policy must reside at the same residence. If your non-family travel companion has the same address, you can include them. Otherwise, purchase a separate plan to ensure coverage.

  • add_circle_outlineWhat else is offered with the purchase of an Asteroid traveler assistance policy?

    To enhance travelers' confidence when they journey, Asteroid has added assistance that provides '911' emergency travel services 24/7 to all standard retail plans, in case a traveler needs to change a flight or a hotel room. Asteroid also offers emergency cash transfer assistance, pre-trip consultation services (travel advisories, passport requirements, vaccination information, etc.), and live messaging, which will relay any emails or phone messages to family, friends, or business contacts.

  • add_circle_outlineWhich product should I choose if I only want medical expense coverage?

    All plans include medical expense coverage. Alternatively, you can call one of our representatives at +1 786-257-0040, and they can provide you with information about our coverage.

  • add_circle_outlineWhat do I need to know about pre-existing medical conditions and coverage through Asteroid?

    Exclusions for pre-existing medical conditions would likely apply to a traveler's, travel companion's, or family member's condition that was diagnosed for the first time, had a change in diagnosis, or required a change in medication during the look-back period of 60, 90, or 180 days (depending on the purchased plan) immediately preceding and including the coverage effective date. Some plans include a waiver of exclusion for pre-existing medical conditions when the plan is purchased within a specific timeframe immediately following the initial trip payment.

  • add_circle_outlineWhat do I need to have to purchase a traveler assistance policy online?

    Let's make this easy! Before purchasing, have the following information at hand: Personal information for all travelers who will be on the policy. Trip details: travel dates, destination, initial deposit date, final payment date, and any travel companies you'll be using. Total cost of the trip and how that cost breaks down per person in your itinerary.

  • add_circle_outlineWhat is the initial deposit date?

    The initial deposit date is the day you made your first payment for the trip. Don’t forget it! Purchase within 15 days of your initial deposit date, and early purchase benefits may apply.

  • add_circle_outlineWhat is the final payment date?

    The final payment date is the day you finished (or expect to finish) paying for your trip. The final payment date must occur before the departure date. The initial deposit date and the final payment date can be the same day, as long as that day is before the departure date.

  • add_circle_outlineWhen is it too late to purchase a traveler assistance policy?

    Policies can be purchased up to 24 hours before your trip departure date.

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  • add_circle_outline¿Es la asistencia de viaje un gasto necesario?

    Otro gasto más, ¿verdad? Incorrecto. Un plan de asistencia de viaje puede cubrirte por costos inesperados incurridos antes o durante su viaje para que los gastos no salgan de su propio bolsillo. Un seguro de viaje de Asteroid ayuda a proteger la inversión de su viaje con coberturas como cancelación e interrupción del viaje, gastos médicos y evacuación, equipaje perdido o retrasado y más. Como beneficio adicional, la mayoría de los planes de asistencia de viaje también incluyen servicios de asistencia las 24 horas, los 7 días de la semana para volver a reservar vuelos y hoteles en su nombre y actuar como asistente de viaje personal mientras está fuera de casa.

  • add_circle_outline¿Seguro de Viaje para Argentina?

    Asteroid ofrece seguros de viaje personalizados para Argentina, adaptándose a las necesidades de cada viajero. Sus pólizas incluyen asistencia médica, cobertura en caso de cancelaciones o demoras, y protección de equipaje. Asteroid busca asegurar una experiencia de viaje segura y tranquila, con opciones para adaptarse a distintos tipos de viajes, desde vacaciones hasta viajes de negocios. Para más detalles sobre sus coberturas y servicios, consulta nuestro cotizador..